Relational Communication for Managers: Boost Employee Engagement and Accountability

Did you know that a disengaged employee costs an organization about $3400 for every $10,000 in annual salary, and that productivity improved by 20-25% in organizations with connected employees? Managers at all levels of an organization must be able to communicate effectively with others in order to increase engagement and accountability among employees and other stakeholders.

In the Relational Communication for Managers ℠ program, you'll learn how to use powerful communication tools and Relational Presence to help ensure optimal performance with your teams as you build more trust, credibility and influence. That way you’re being relational and getting better results from them at all levels.

Program Outcomes

After taking this workshop, you’ll be able to:

  1. Manage and build effective teams using effective communication and leadership skills

  2. Have real, transparent conversations with people and treat everyone as key contributors

  3. Ensure a highly collaborative culture among teams and departments

  4. Communicate clearly to ensure alignment between goals and behaviors, and get buy-in and commitment from others

  5. Improve your spontaneous speaking abilities in any situation

  6. Listen to all stakeholders to understand their concerns and issues, and respond effectively

  7. Develop Relational Presence and nonverbal communication skills to develop rapport and strengthen your relationships with all your stakeholders

Program Topics

  • Building rapport and strengthening relationships

  • Engaging in open, honest communication with direct reports, peers, partners, customers and other stakeholders

  • Choosing the right words in any conversation

  • Confirming alignment between goals and behaviors

  • Asking the right questions

  • Listening to understand and responding effectively

  • Developing one’s presence as a communicator (Relational Presence)

  • Using body language that improves communication

Who It’s For

  • Senior Leaders

  • Managers at all levels

What’s Included

  • Action-focused modules

  • Interactive exercises

  • Downloadable worksheets and handouts

  • Action Plan template

  • Post-workshop individual or group coaching sessions (optional)

Before taking this workshop, I thought I was a pretty good manager. Now I realize that leading a team goes beyond what I’m saying and trying to get them to do. It’s about using my presence and my listening to build rapport and trust. And it’s about speaking with them instead of at them. I now have a whole new set of tools that I know will help me be a much better manager.
— P. Matthews

This program is interactive, experiential and hands-on, and can be delivered onsite in one day (one eight-hour session) or two days (two four-hour sessions).

Contact us to find out if this program is right for your organization.